Thank you for shopping @ Clear Charity. We do our best to provide fair & low cost option for shopping with us. Please feel free to contact us if you have a question not covered here or have a suggestion using contact us menu.
Shipping Policy
All products will now have Free shipping.
If tracking information is available, it will be provided using note section of your order. You will receive an email of order completion & tracking info once it becomes available. If you do not receive anything, please check your ‘My Account’ under Shop menu to see any updates available to your order.
All products will typically shipped within 2 business days of completed payment unless otherwise noted. If there’s any delay, you will be notified.
Payment Policy
Typically Clear Charity accepts two form of payment. Check or PayPal. Use of check is welcomed for anyone who is not in hurry and want to save us card processing fee.
All orders will be on hold until full payment has been received. This includes PayPal processing, payment review and waiting for check arrival.
Customer orders may be processed using PayPal or Square invoicing feature. If payment has not been received within 12 hours, the order will cancel automatically. Pay by check orders will cancel after 2 weeks of payment pending time unless otherwise noted.
Tax Certificate is accepted for large orders typically over $500. For large orders requiring wholesale status will need to be ordered manually, please contact us.
Return Policy
All items & purchases from Clear Charity are final sale unless otherwise noted. Clear Charity is not a typical distributor nor manufacturer of any products. Most products we offer are fulfilled directly by the manufacturer and we receive small donation in return by the manufacturer, thus, we do not have RMA process or capability to handle such returns. However, most products we offer do have warranties provided by manufacturer who would be happy to provide support & replacement as needed.
